Frequently Asked Questions
Customer Service
What kind of books does Chelsea Green publish?
For over 35 years Chelsea Green has been a leading publisher of foundational books on the politics and practice of sustainable living - books that go beyond how-to techniques to address the larger imperatives of restoring our depleted soils and fractured social and economic systems and reconnecting us to our communities, our food, and our world. We lead the industry both in terms of content, with foundational books on renewable energy, green building, organic agriculture, eco-cuisine, and ethical business; and in terms of environmental practice.
How to Order
We accept orders online with Visa, Mastercard, and American Express credit card payments. All transactions placed online are secure, using security technology to encrypt and protect your information during transit. Once we have processed an order, we safely discard credit card information.
Ordering by Phone
Individuals or organizations wishing to place an order by telephone please call: 1-800-639-4099
Order by Mail
You can order by mail by sending a completed order form accompanied by a check, money order, or Mastercard, Visa or American Express information. Please send to:
Attn: Customer Service
Chelsea Green Publishing
22883 Quicksilver Dr
Dulles VA 20166
How to Contact Customer Care
Our offices are open 9am – 5pm (est) and can be reached at 703-661-1589 or [email protected]
Audiobooks from Chelsea Green Publishing
Chelsea Green Publishing is excited to offer audiobooks for sale directly from our online bookstore via the FREE Glassboxx app. Audiobook purchases made from the Chelsea Green online bookstore ensure that our authors make more on every sale and support our company.
We have partnered with Glassboxx to bring Chelsea Green books in audio formats, easily and securely. CLICK HERE for more information about this FREE APP and visit our Audiobooks FAQ.
If you purchase an audiobook from our site, it will only be available through our partner, Glassboxx via the Glassboxx player for iOS, Android, Windows, or Mac.
Shipping and Returns
For our full shipping and return policy please follow this link.
Special Offers and Promotional Codes
Terms and Conditions: Special Offers and Shipping Rates for ChelseaGreen.Com only. Discount Codes cannot be combined with any other offers (books on sale or multiple discount codes for example). Sales and special offers are for online orders only (not available for in-store purchase). Free Shipping is applied after the discount is applied (US orders only). While Supplies Last. All prices are subject to change without prior notice.
You can visit our current online promotion offers by going here. Please contact [email protected] for any questions.
Customers Outside the United States
For online orders we ship printed books to customers in the United States. International orders are for digital audiobook orders only. Visit ChelseaGreen.co.uk to order in the UK
Customers in Canada: Canadian International orders can be placed by phone (703-661-1589) or email. Currency exchange rates may vary at time of shipment. Shipping fees will not include any additional customs fees or tariffs that may be due on your end at delivery.
Because international shipping is cost-prohibitive, we suggest that customers outside the US refer to these retailers—or your local bookshop!—for international purchasing: World: www.wordery.com | Canada: www.amazon.ca, www.chapters.indigo.ca | UK: ChelseaGreen.co.uk, www.amazon.co.uk, www.uk.bookshop.org
Find more international distributor information here
Contact Information
Directions and Contact information
For location, hours and contact information please follow this link.
Staff Directory
For a full staff directory please visit our Staff Directory here.
Contact an Author
To respect the privacy of our authors, we do not disclose their personal contact information. We would be happy, to forward your message. Please send your e-mail message with the author’s name clearly indicated in the subject heading to [email protected]
Employment Opportunities
Thank you for your interest! To see a listing of open positions please follow this link.
Requesting a book donation
Chelsea Green Publishing is committed to supporting organizations and endeavors that are aligned with our mission, especially those within our own community. However, we receive an enormous number of requests for book donations. Please fill out this online form, and we will review each request and notify you if we are able to fulfill your donation request. No phone calls or emails. Please make your request at least one month in advance.
Media, Retail, Wholesale and Academic Requests
Media Inquiries and Review Copy requests
Please contact our Publicity department at [email protected].
Desk or examination requests
Chelsea Green is pleased to send examination copies of its books to qualified instructors of appropriate courses. To request desk or examination copies, please complete our online form here. If you have questions please contact Sandi Eaton at [email protected]
We welcome your comments regarding the suitability of the title you have requested for possible adoption. Thanks for your interest in Chelsea Green books.
Requesting a catalog
Please visit our retailer site for downloadable and electronic catalogs, order forms, and contact information for U.S and international representatives.
Terms for Trade and Retailers
For trade and retailer terms please follow this link.
Please visit our retailer site for downloadable and electronic catalogs, order forms, and contact information for U.S and international representatives.
Foreign Trade Distribution
To place an international wholesale order, please contact the appropriate foreign trade distributor here.
Library inquiries
As an independent publisher, Chelsea Green is always looking for ways to better support our community bookstores and our community libraries - both of which can serve as critical hubs for our readers to connect with the resources we have to offer.
If you have any questions about us or our books, please contact Kirsten Drew, Book Strategy Manager, at [email protected].
Submission, Permissions and Rights
Submission Guidelines
Chelsea Green specializes in books that promote the “politics and practice of sustainable living” that are suitable for a general audience.
We encourage you to browse our website, looking closely at our titles to see what books we offer, and reviewing the submission criteria that follow. Although we accept unsolicited submissions, we usually receive more than 800 submissions annually and publish about 30 titles a year. If you think that your work is a good fit for Chelsea Green, then consider sending in a query letter or proposal.
Please visit our full submission guidelines and directions here.
Permissions Requests
If you would like to reprint material from any Chelsea Green title as part of a new work, course pack, or for use as course material, please contact:
Copyright Clearance Center
222 Rosewood Drive
Danvers, MA 01923
Phone (978) 750-8400
Fax: (978) 646-8600
www.copyright.com
If you would like to reprint material from a Chelsea Green title for use other than that described above, please contact: [email protected]
Subsidiary Rights
For rights inquiries or to request review copies, please contact: [email protected]
Author Inquiries
Find where an author speaking
For information on a specific event please contact Darrell Koerner at [email protected].
Request an author to come to an event
To set up an author appearance, contact Darrell Koerner at [email protected].
Contact an author
To respect the privacy of our authors, we do not disclose their personal contact information. We would be happy, to forward your message. Please send your e-mail message with the author’s name clearly indicated in the subject heading to [email protected]